Unable to upgrade owncloud 8.2.1 to owncloud 10

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Unable to upgrade owncloud 8.2.1 to owncloud 10

Michaël Parchet

Hello,

I'm upgrade from owncloud 8.2.1 to owncloud 9 then owncloud 10.

Unfunny, when I upgrade owncloud 9 to owncloud 10 I get this message :

Internal Server Error

The server encountered an internal error and was unable to complete your request.

Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.

More details can be found in the server log.

Technical details

  • Remote Address: 109.203.35.119
  • Request ID: Wvs66Yvippfg5fNG-B95vAAAACg

Here's host configuration

centos 7

php 5.6 and 7.0 same message.

php 7.0

with php 7.1 and php 7.2


This version of ownCloud is not compatible with PHP 7.1.
You are currently running 7.1.17. Please use at least ownCloud 10.0.0.

I have an ssh user access (not root)

Could you help please ?

Best regards

mparchet


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Re: Unable to upgrade owncloud 8.2.1 to owncloud 10

450084394239
> More details can be found in the server log.

I guess this note in the posted message could give you a hint where to look
for possible problems.

> I'm upgrade from owncloud 8.2.1 to owncloud 9 then owncloud 10.

Why not following the previously given advise to go from 8.2.1 to 8.2.11 and
then directly to 10.0.8?



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Re: Unable to upgrade owncloud 8.2.1 to owncloud 10

Michaël Parchet
Hello,

OwnCloud 8.2.11 has don’t show me any options to directly upgrade to ownCloud 10

Why ?

Should I download manually ownCloud 10 tar.gz and then upgrade ?

Best regards

mparchet

Le 17 mai 2018 à 09:57, 450084394239 <[hidden email]> a écrit :

>> More details can be found in the server log.
>
> I guess this note in the posted message could give you a hint where to look
> for possible problems.
>
>> I'm upgrade from owncloud 8.2.1 to owncloud 9 then owncloud 10.
>
> Why not following the previously given advise to go from 8.2.1 to 8.2.11 and
> then directly to 10.0.8?
>
>
>
> --
> Sent from: http://owncloud.10557.n7.nabble.com/Users-f1.html
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> [hidden email]
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Re: Unable to upgrade owncloud 8.2.1 to owncloud 10

450084394239
> Should I download manually ownCloud 10 tar.gz and then upgrade ?

Exactly. This was suggested multiple times in previous discussions here
about the same topic.



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Re: Unable to upgrade owncloud 8.2.1 to owncloud 10

Michaël Parchet

Hello,


Sorry, I'm the updrade don't work


When I upgrade owncloud 9 I get this messages

Internal Server Error

The server encountered an internal error and was unable to complete your request.

Please contact the server administrator if this error reappears multiple times, please include the technical details below in your report.

More details can be found in the server log.


Technical details

  • Remote Address: 109.203.35.119
  • Request ID: Wv8Qy5h-M5DJcUO-khBqtgAAAA0

Here is server log

PROPFIND /owncloud/remote.php/caldav/principals/username/ HTTP/1.1

PROPFIND /owncloud/remote.php/carddav/addressbooks/username/ HTTP/1.1

500GET /owncloud/index.php/apps/files/ HTTP/1.1

2018-05-18 19:28:19


Error 109.203.35.119 500 GET /owncloud/index.php/apps/files/ HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 14.9 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/css/files.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 18.9 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files_texteditor/css/DroidSansMono/stylesheet.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 1.02 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/css/upload.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 4.44 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/css/detailsView.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.72 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/css/mobile.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.27 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files_trashbin/css/trash.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 1.56 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files_sharing/css/sharetabview.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.33 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files_texteditor/css/style.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 3.82 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files_texteditor/css/mobile.css?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 805 Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/app.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 6.60 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/file-upload.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 20.4 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/jquery.iframe-transport.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 10.4 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/newfilemenu.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.10 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Error 109.203.35.119 404 GET /owncloud/apps/gallery/js/jquery.mousewheel-3.1.1.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.99 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/jquery.fileupload.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 56.7 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/jquery-visibility.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 3.11 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/fileinfomodel.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.59 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/filesummary.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.31 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/breadcrumb.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.48 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/filelist.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 82.9 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/search.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 6.26 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/favoritesfilelist.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 3.23 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/tagsplugin.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.42 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/detailfileinfoview.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 1.58 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/favoritesplugin.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 3.96 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/detailtabview.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.70 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/detailsview.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.42 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/mainfileinfodetailview.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.23 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/fileactions.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 23.0 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Access 109.203.35.119 200 GET /owncloud/apps/files/js/fileactionsmenu.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 4.30 K Accès SSL/TLS Apache
2018-05-18 19:28:20 Error 109.203.35.119 404 GET /owncloud/apps/gallery/js/public.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 7.99 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files/js/files.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 13.9 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files/js/keyboardshortcuts.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 5.27 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files/js/navigation.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 3.54 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_sharing/js/sharedfilelist.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 11.0 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_sharing/js/app.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 6.02 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_trashbin/js/app.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 3.76 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_trashbin/js/filelist.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 10.2 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_sharing/js/sharetabview.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.49 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_sharing/js/share.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 9.07 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_texteditor/js/editor.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 16.9 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_versions/js/versionmodel.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.34 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_versions/js/versioncollection.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 2.59 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_versions/js/filesplugin.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 1.28 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_versions/js/versionstabview.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 6.91 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Access 109.203.35.119 200 GET /owncloud/apps/files_texteditor/js/vendor/ace/src-noconflict/ace.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1
Mozilla/5.0 (X11; Ubuntu; Linux x86_64; rv:60.0)
                Gecko/20100101 Firefox/60.0 553 K Accès SSL/TLS Apache
2018-05-18 19:28:21 Error 109.203.35.119 404 GET /owncloud/apps/gallery/js/jquery.mousewheel-3.1.1.js?v=44a69ad1661afc0f8f0e537b86ae9674 HTTP/1.1

If I try directly upgrade to owncloud 10 I get this message


Detailed logs Preparing update
Set log level to debug
Turned on maintenance mode
Repair warning: You have incompatible or missing apps enabled that could not be found or updated via the marketplace.
Repair warning: Please install or update the following apps manually or disable them with: occ app:disable gallery-master
Repair warning: For manually updating, see https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
OC\RepairException: Upgrade is not possible


Could you help me please ?

Best regards

mparchet

Le 17/05/2018 à 19:00, 450084394239 a écrit :
Should I download manually ownCloud 10 tar.gz and then upgrade ? 
Exactly. This was suggested multiple times in previous discussions here
about the same topic.



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Re: Unable to upgrade owncloud 8.2.1 to owncloud 10

Wilfried.Essig@essignetz.de
Some times, it's not people suggesting what to do. Some times it's your
software suggesting what to do. Didn't you read the logs before sending
them to the list? You should really read them. See the echoed part below.

Willi


Am 18.05.2018 um 19:48 schrieb Michaël Parchet:

> If I try directly upgrade to owncloud 10 I get this message
>
>
> OC\RepairException: Upgrade is not possible
>
>         Repair warning: You have incompatible or missing apps enabled
>         that could not be found or updated via the marketplace.
>         Repair warning: Please install or update the following apps
>         manually or disable them with: occ app:disable gallery-master
>         Repair warning: For manually updating, see
>         https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
>
>
> Detailed logs Preparing update
> Set log level to debug
> Turned on maintenance mode
> Repair warning: You have incompatible or missing apps enabled that could
> not be found or updated via the marketplace.
> Repair warning: Please install or update the following apps manually or
> disable them with: occ app:disable gallery-master
> Repair warning: For manually updating, see
> https://doc.owncloud.org/server/10.0/go.php?to=admin-marketplace-apps
> OC\RepairException: Upgrade is not possible
>
>
> Could you help me please ?
>
> Best regards
>
> mparchet
> mparchet
>
> Le 17/05/2018 à 19:00, 450084394239 a écrit :
>>> >> Should I download manually ownCloud 10 tar.gz and then upgrade ?
>> > Exactly. This was suggested multiple times in previous discussions here
>> > about the same topic.
>> >
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